Return & Refund Policy

Updated at 2025-10-30

General Policy

At SmartBakeSmart, we strive to provide our customers with quality bakery tools and accessories. Please read our Return & Refund Policy carefully before making any purchase.

All purchases made through our website are final and non-refundable. Once an order is placed and payment is confirmed, we do not accept returns, exchanges, or cancellations under any circumstances.

Damaged or Defective Products

We take utmost care in packaging and delivering our products safely. In the rare case that you receive a damaged or defective item, please contact us within 24 hours of delivery with clear photos and order details. Our team will review the issue and may, at our discretion, offer a replacement for the same product.

Please note:

• No refunds will be issued.
• Replacement approval is subject to inspection and verification.
• Products damaged due to misuse, improper handling, or customer negligence will not be replaced.

Order Cancellation

Orders cannot be canceled once they are confirmed and payment has been processed. Please review your order details carefully before completing your purchase.

Contact Us

If you have any questions about this Return & Refund Policy, please contact us:
📍 Address: 124/1 Thiru Tower, Kanjikovil Road, Perundurai
📞 Phone: 86086 02070
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